1. The UML designation for a public class member is
(1) the symbol @
(2) the symbol #
(3) the minus symbol (-)
(4) the plus symbol (+)
(5) the word public

2. A……………is an acyclic diagraph, which has only node with in-degree 0, and other nodes have indegree 1. 

(1) Dis-joint tree
(2) Direction oriented tree
(3) directed tree
(4) Diagonalised tree
(5) Undirected tree

3. Every host computer on the internet has a(n)
(1) similar IP address
(2) unique 10-digit number
(3) common name and number
(4) unique IP address
(5) unique 15-digit number

4. Built-in functions provided by SQL are?
(1) SUM, AVG, MIN, MAX, NAME
(2) MIN, MAX, MULT, DIV, NAME
(3) SUM, AVG, MULT, DIV, MIN
(4) SUM, AVG, MIN, MAX , MULT
(5) COUNT, SUM, AVT, MAX, MIN

5. Which of the following is true regarding Common Gateway Interface (CGI)?
(1) An interface that accepts and returns data that may be written in SQL.
(2) A small program that excutes within other application and is stored on the server.
(3) A small program that excutes within other application and is stored on the client.
(4) A small program that executes within other application and is stored on the client or the server.
(5) An interface that accepts and returns data that may be written in any language that produces executable file.

6. Which of the following wildcard masks is most useful for matching all IP packets in subnet 10.1.128.0, mask 255.255.255.0?

(1) 0.0.0.0
(2) 0.0.0.255
(3) 0.0.0.240
(4) 0.0.0.31
(5) 0.0.15.0

7. What is the full form of DLCI?
(1) Data Link Circuit Identifier
(2) Data Link Connection Interrupt
(3) Data Link Connection Indicator
(4) Data Link Circuit Indicator
(5) Data Link Connection Identifier

8. Which of the following is used to create and delete views and relations within tables?
(1) SQL Data Identification Language
(2) SQL Data Identification and Manipulation Languages
(3) SQL Data Relational Language
(4) SQL Data Definition Language
(5) SQL Data Manipulation Language

9. What is the result of a SQL SELECT statement called?
(1) report
(2) file
(3) page
(4) table
(5) form

10. Which of the following is true for a CASE SQL statement?

(1) CASE SQL statement a way to establish a data definition in SQL or establish a loop in SQL
(2) CASE SQL statement a way to establish an IF-THEN-ELSE in SQL
(3) CASE SQL statement a way to establish a loop in SQL
(4) CASE SQL statement a way to establish a data definition in SQL
(5) Establish a loop in SQL and establish an IF-THEN-ELSE in SQL


Answers:

1.(4)
2.(3) A directed tree is an acyclic digraph, which has only one node  with indegree 0, and others nodes have indegree 1.
3.(4) An IP address is an identifier for a computer on a network. Thus, every computer on the internet have a unique IP address.
4.(5) COUNT, SUM, AVG, MAX and MIN are the built-in functions provided by SQL. DIV and MULT are not available in SQL.
5.(5) Common Gatway Interface (CGI) is a specification for transferring information between a www server and a CGI program. 
A CGI program is any program designed to accept and return data that conforms to the CGI specification. 
The program could be written in any programming language including, C, Perl, JAVA or Visual Basic.
6.(2) 0.0.0.255 matches all the packets that have the same first three octets. 
This is useful when you want to match a subnet in which the subnet part comprises of the first three octets.
7.(5) The full form of DLCI Data Link Connection Identifier. 
A number of a private or switched virtual circuit in a frame relay network that tells the Frame Relay how to route the data. 
The DLCI field identifies which logical circuit the data travels over.
8.(4) Data Definition Language (DDL) is used to define the datatbase structure or schema. Some of them are CREATE, DROP, ALTER etc.
9.(4)

10.(2)





1. Standardized and customized flow of activities, simple and complex number of steps and customer involvement by which a service is delivered is called……..
a. Place Mix
b. Physical Evidence Mix
c. Process Mix
d. People Mix
e.None of these


2.………………..is the environment in which the service is delivered and where the firm and customer interact and any tangible components that facilitate performance or communication of the service.
a. Physical evidence
b. Process
c. Place
d. People
e.None of these

3. “All human actors who play a part in service delivery and thus influence the buyer’s perceptions: namely, the firm’s personnel, the customer and other customers in the service environment.”
a. Process
b. Physical Environment
c. People
d. Place
e.None of these

4. ……………is the difference between customer expectations and perceptions.
a. Customer Delight
b. Customer Satisfaction
c. Customer Gap
d. The supplier Gap
e. None of these

5. ………………..is a tool for simultaneously depicting the service process, the points of customer contact, and the evidence of service from the customer’s point of view.
a. Front end planning
b. Service Blueprinting
c. Service Standardization
d. All of the above
e.None of these

6. …………………is the physical surroundings or the physical facility where the service is produced, delivered and consumed.
a. Servicespace
b. Servicescape
c. Serviceplace
d. Servicescope
e.None of these

7. “…….is the culture where an appreciation for good service exists and where giving good service to internal as well as ultimate, external customers is considered a natural way of life and one of the most important norms by everyone.”
a. Service culture
b. Corporate culture
c. Service Triangle
d. Service Quality Dimensions
e.None of these

8. SSTs stands for…….
a. Stable Service Technologies
b. Social Service Technologies
c. Smart Service Technologies
d. Self Service Technologies
e.None of these

9. ……………are the only service distributors which do not require direct human interactions.
a. Electronic Channels                       
b. SSTs
c. Direct Service Channels
d. Speculative channels
e.None of these

10.  Which type of good Jewellery is:
a. Convenience
b. Shopping
c. Specialty
d. Unsought
e.None of these

Answers:


  1. c
  2. a
  3. c
  4. c
  5. b
  6. b
  7. a
  8. d
  9. a
  10. c





1. Which of the following is not are of the four approaches to employee development?
Formal Education
Informal Education
Assessment
Job Experience
None of these



2. The employees belief that they can successfully learn the content of the training programme?
Task Analysis
Action Learning
Self Efficiency
Organisational Analysis
None of these

3. The main contribution of HRD audit is to focus an –
Value Adding HRD
HRD Strategy
HRD Policies
HRD Procedures
None of these


 4. Demand for human resources and management is Created by___
Expansion of industry
Shortage of labour
Abundance of capital
Dimension of people
None of these

5. Employees’ behavior or skills are evaluated not only by Subordinates, but also by Pears, Superior and them selves?
Upward feedback
Downward feedback
360⁰ feedback
Management feedback
None of these

6. Total Quality Management is a ______________ Oriented function
People
Quality
Production
Price
None of these

7. Section 41 G of the factories Act, 1998 says about
Facing of Machineries
Fencing of Machineries
Workers participation in safety Management
Work on near machinery in motion
None of these

8. The section 20 of the factories Act discus about___
Lighting
Drinking Water
Latrines and Urinals
Spittoons
None of these

9. Which Organisation is ILO?
The International Labour office
The Governing Body
The International Labour Committee
The International Labor Committee
None of these

10. Pensions (Navy, Army, Air force and Mercantile Marine) Act was passed in ___ 
1938
1939
1940
1941
None of these

Answers:


  1. 2
  2. 3
  3. 1
  4. 1
  5. 3
  6. 1
  7. 3
  8. 4
  9. 1
  10. 2





Directions (1-10): Read the following passage carefully and answer the questions given after the passage. Certain words/phrases have been printed in bold to help you locate them while answering some of the questions.

What precisely the focus of budgetary attention should be was not elaborated, except for the suggestion that Indian agriculture needs to be insulated from the vagaries of climate change, and the general imperative of reforming subsidy administration. With government funds being spent on ill-administered and leakage-prone subsidy, at the expense of investment in agriculture, there is evidently much scope for revamping expenditure in the farm sector to boost productivity and production. However, equal emphasis must be placed on developing agriculture’s market linkages.

Four kinds of policy-induced distortions plague Indian agriculture, besides the subsidy-investment tradeoff. Skewed policy attention on grain via procurement at fancy prices is the first, leading to relative neglect of other crops. Institutional barricading of the farmer from the consumer, giving assorted intermediaries the power of pricing and profiteering is the second.

Low levels of processing and value addition, including storage, form the third, leading to wastage, low prices and loss of the farmer’s bargaining power. And the fourth is irrational policy on international trade, commodity markets and crop insurance.All these can and must be fixed — of course, with the full cooperation of the state governments. Now that electricity is widely available, potentially if not yet in practice, it is possible to create huge capacity in climate controlled storage and agro-processing in rural areas, both vastly enhancing the farmer’s pricing power.

This is essential, not just for the sake of the farmer, but also of industry: food inflation directly boosts industry’s cost of funds via the RBI’s monetary policy response.There is, in fact, no need for the government to wait for the Budget to tackle these problems. The sooner it gets going on fixing policy glitches in agriculture, the better for the economy in general.Cooperative federalism should be invoked to induce the states to make the needed changes in policy that is for them to make at their level.


Source-The Economic Times

1.What can be the suitable title of the above passage?
a.Budget:What it means to focus on agriculture
b.Government subsidies:A big failure
c.Agriculture malpractices
d.Food inflation:biggest challenge 
e.None of these

2.According to the passage, what are the effects of the low level of processing?
a.It leads to wastage of government funds due to low pricing
b.It reduces the price and farmer's bargaining power 
c.It reduces wastage and price
d.Both a and b
e.None of these

3.According to the author ,What step/steps should be taken to develop agriculture market?
I.There should be stoppage of distribution of government subsidies.
II.There should be equal distribution of funds in budget
II.There should be equal emphasis on developing agriculture's market linkages.
a.III and I
b.I and II
c.All the above
d.III only
e.None of the above

4.Which of the following statement is NOT TRUE according to the passage?
I.There is negligance of other crops because of attention on grains at fancy prices.
II.Urgent attention should be given on fund allocation for agriculture in buget.
III.Indian agriculture needs favourable climate conditions to boost productivity.
a.I and II
b.II and III
c.I only
d.II only
e.III only

5.What are the policies that plague Indian agriculture?
a.Skewed policies for pricing, Low levels of processing
b.Barricading of farmers from the consumer
c.Irratinal policies on international trade
d.All the above
e.None of the above

Direction(6-8): Choose the word which is MOST SIMILAR in meaning of the word printed in bold as used in the passage.

6.Vagaries 
a.deprive
b.impulsive
c.bubble
d.vary
e.distinction

7.Evident
a.dubious
b.concealed
c.unknown
d.conspicuous
e.vogue

8.Assorted
a.similar
b.unvaried
c.diversified
d.mixed
e.kind

Direction(9-10): Choose the word which is MOST OPPOSITE in meaning of the word printed in bold as used in the passage-

9.Vastly
a.largly
b.mainly
c.immensely
d.nominaly
e.notably

10.Plague
a.invasion
b.evil
c.disease
d.ravage
e.advantage

Answers
1.a
2.b
3.d
4.b
5.d
6.b
7.d
8.c
9.d
10.e






Direction (Q.1-5): Study the following information answer the given questions.
A word-number machine, when given an input line of words and numbers, rearranges them following a particular rule. The following is an illustration of input and rearrangements—

Input: group 24 camera boys photo 37 60 51 smile right 41 69.

Step-I:69 boys camera photo 37 60 51 smile right 41 group 24.
Step-II:69 boys 60 camera 37 51 smile right 41 group 24 photo.
Step-III:69 boys 60 camera 51 group smile right 41 24 photo 37.
Step-IV:69 boys 60 camera 51 group 41 photo 24 37 smile right.
Step-V:69 boys 60 camera 51 group 41 photo 37 right smile 24.
Step-VI:69 boys 60 camera 51 group 41 photo 37 right 24 smile.
Step VI is the last step of the rearrangement. As per the rules followed in the above steps, find out in each of the following questions the appropriate step for the given input. Input for the given questions is.

Input: “mango papaya 69 88 Sunflower 45 Rose Apple 72 33 red 58”.
(All the numbers are two digits numbers)

1.Which step number is the following output ? 
‘88 Apple 72 mango 69 papaya 33 red 58 Sunflower 45 Rose’
(a) Step-III
(b) Step-IV
(c) Step-V
(d) Step-VI
(e) There is no such step.

2.Which word/number would be at 9th position from the left end in Step-IV ?
(a) Rose
(b) Red
(c) 45
(d) Sunflower
(e) None of these.

3.How many elements (words or numbers) are there between '72' and 'Sunflower' as they appear in the 2nd last step of the output?
(a) Four
(b) Five
(c) Six
(d) Seven 
(e) Eight

4.Which of the following represents the position of `Red' in third step ?
(a) 8th from right end
(b) 6th from right end
(c) 7th from left end
(d) 5th from left end
(e) None of these.

5.In Step-V, if '69' is related to 'Red' and '72' is related to 'Papaya' in a certain way, which of the following would '58' be related to in the same pattern?
(a) Rose
(b) Sunflower
(c) 45
(d) 33
(e) Mango.

Directions (Q.6-10): Study the following information carefully and answer the given question—
A word and number arrangement machine when given an input line of words and numbers rearranges them following a particular rule in each step. The following is an illustration of input and rearrangement—

Input: Play 56 Dance 81 Song Movie 94 23 Cinema 74 Star 44.

Step-I :23 play 56 Dance 81 Song Movie 94 74 Star 44 Cinema.
Step-II:44 23 play 56 81 Song Movie 94 74 Star Cinema Dance.
Step-III:56 44 23 play 81 Song 94 74 Star Cinema Dance Movie.
Step-IV:74 56 44 23 81 Song 94 Star Cinema Dance Movie Play.
Step-V:81 74 56 44 23 94 Star Cinema Dance Movie Play Song.
Step-VI:94 81 74 56 44 23 Cinema Dance Movie Play Song Star.

Step-VI is the last step of the rearrangement. You have to answer the questions for the given input by following the same rules as illustrated above. Input for the given questions is.

Input: ‘Manager Cashier 22 13 Clerk 35 16 Guard Officer 36 Staff 29’.

6.Which step represents the following arrangement ? 
‘29 22 16 13 35 officer 36 Staff Clerk Cashier Guard Manager’
(a) Step-V
(b) Step-III
(c) Step-VI
(d) Step-IV
(e) There is no such step.

7.Which of the following will be at 8th position from the left in Step-III?
(a) 29 
(b) Cashier
(c) 36
(d) Staff
(e) None of these.

8.Which of the following represents the position of ‘Cashier’ in Step-V?
(a) 7th from the right
(b) 6th from the right
(c) 6th from the left
(d) 5th from the right
(e) 7th from the left.

9.If in Step-V, ‘Staff’ is related to ‘Manager’ and ‘16’ is related to ‘Cashier’ in a certain may, which of the following would ‘36’ be related to in the same pattern?
(a) Officer
(b) Guard
(c) Clerk 
(d) 22
(e) Manager.

10.How many element are there in between the term ‘Manager’ and ‘Officer’ in Step-IV?
(a) Four
(b) Six
(c) Seven 
(d)  Five
(e) Three.


Answers:
1. (a)
2. (d)
3. (b)
4. (e)
5. (a)
6. (e)
7. (d)
8. (d)
9. (b)
10. (d)






1. Which institute of India inked a deal with Japan’s Nikken Sekkei Research Institute (NSRI) to plan, design and implement smart technologies to develop sustainable habitats for India’s smart city growth?
Answer. The Indian Institute of Technology-Kharagpur

2. Name the singer who was the daughter of Nat King Cole, who passed away at the 65 recently.
Answer. Singer Natalie Cole


3. India and China are deepening their engagement to facilitate which country’s political transition, in tune with the evolution of a full-spectrum dialogue between the two countries, which includes counter-terrorism and emergence of new regional trade blocs?
Answer. Afghanistan 
4. Who is the DG of Indo-Tibetan Border Police (ITBP) force?
Answer. Krishna Chowdhury


5. Name the mayor of a city Temixco of Mexico who was shot to death, less than a day after taking office?
Answer. Gisela Mota 


6. Who is the Pakistan’s powerful army chief who has vowed to rid the country from the scourge of terrorism, asserting that “all negative forces” would be scuttled?
Answer. General Raheel Sharif


7. Which country won the final of the SAFF Suzuki Cup football tournament against Afghanistan?
Answer. India


8. Who is the current BCCI ombudsman?
Answer. Justice A.P. Shah


9.  Name the countries which are set to conduct a joint study to evaluate the impact of regional trade blocs such as the Trans-Pacific Partnership (TPP) and the Association of Southeast Asian Nations (ASEAN)-centred Regional Comprehensive Economic Partnership (RCEP)?
Answer. India and China 


10. Name the English cricketer who was regarded as one of the most talented up and coming players in the country, died at the age of 22?
Answer. Matthew Hobden 





1.Three unbiased coins are tossed, what is the probability of getting at least 2 tails?
(A)1/3
(B)1/6
(C)1/2
(D)1/8
(E)none of these

2.What is the probability of getting a sum 9 from two throws of dice.
(A)1/3
(B)1/9
(C)1/12
(D)2/9
(E)none of these

3.An article is sold at a loss of 10%. Had it been sold for Rs.9 more, there would have been a gain of 25/2% on it, then what is the cost price of the article?
(A)Rs. 74
(B)Rs.60
(C)Rs. 40
(D)Rs.80
(E)None of these

4.In a journey of 160 km, a train covers the distance 120 km at a speed of 80 km/h and the remaining distance at 40 km/h. Find the average speed of the train for the whole journey.
(A)60 km/h
(B)64 km/h
(C)40 km/h
(D)45 km/h
(E)None of these

5.The average of squares of first 11 consecutive even numbers is:
(A)184
(B)154
(C)164
(D)144
(E)None of these

6.8 men working 9 hours a day complete a piece of work in 20 days. In how many days can 7 men working for 10 hours a day complete the same piece of work?
(A)25 days
(B)40 days
(C)21 days
(D)20(4/7) days
(E)None of these

7.If 4 men or 6 boys can finish a piece of work in 20 days, in how many days can 6 men and 11 boys finish it?
(A)4 days
(B)6 days
(C)5 days
(D)7 days
(E)None of these

8.A certain distance is covered by a vehicle at a certain speed. If half of this distance is covered by another vehicle in double the time, the ratio of speeds of the two vehicle is
(A)4 : 1
(B)1 : 2
(C)2 : 1
(D)1 : 4
(E)None of these

9.Two train of equal lengths are running on parallel lines in the same directions at the rate of 92 km/h and 72 km/h respectively. The faster train passes the slower train in 54 seconds. The length of each train is
(A)500 m.
(B)180 m.
(C)150 m. 
(D)240 m.
(E)None of these

10.The simple interest on a sum of money is equal to principal and the number of years is equal to the rate percent per annum. Then find the rate.
(A)15%
(B)8%
(C)7%
(D)10%
(E)None of these






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