Directions (Q.1-10): Read the following passage carefully and answer the questions given below. Certain words/phrases have been printed in bold to help you locate them.

Union Finance Minister Arun Jaitley struck the right note recently while speaking at the 16th D.P. Kohli memorial lecture organised by the Central Bureau of Investigation (CBI) on April 27 in New Delhi. D.P. Kohli was the founder director of the CBI who held office from April 1, 1963 to May 31, 1968. The CBI traces its origin to the Special Police Establishment (SPE) which was set up in 1941 by the Government of India. It became the Delhi Special Police Establishment and acquired its popular current name, the Central Bureau of Investigation through a Home Ministry resolution dated April 4, 1963. Kohli is rightly remembered as being a determined crusader against corruption. One may not agree with all that Mr. Jaitley said at the lecture especially with regard to how an investigator somehow wants to make out a case against an accused, although the evidence marshalled by him did not justify it. He had said: “He [the investigator] follows the golden rule that if he gives a report that the accused is prima facie not guilty, then questions are going to be raised about him. Therefore, his golden rule is he must somehow make the case and it is the accused’s good luck that he gets a fair trial,” adding that this process has hindered the whole process of economic decision making. Mr. Jaitley further added that under such circumstances, decision-making becomes a game of passing the parcel. “Departments of purchase, defence and disinvestment have all suffered,” he said.

However, his views on the need to revisit several provisions of the Prevention of Corruption Act (PC Act), 1988, cannot be ignored. His description of the fear psychosis that grips the bureaucracy is no exaggeration. It is real, I have heard about this and had this conveyed to me strongly by many friends in the civil service. I agree that apprehension by civil servants of the consequences of taking a decision in a matter of public importance — especially one that involves huge expense to the public exchequer — has been a roadblock to proactive and positive administration. I highlight this especially at a time when the entire nation wants governments, both Central and State, to work fast and effectively. Ironically, fear is the hallmark of those more honest among civil servants than the ones who are venal and bereft of values. In this context, it should be remembered that there are instances where an honest civil servant makes a rank bad decision, not because of a lack of intelligence or inarticulation, but because of timidity and an inability to turn down unscrupulous, off-the-record directions from a political master. In cases like these, the official concerned has to be punished within government and not in courts, that too for lack of courage rather than of integrity. Unfortunately the law, as it exists, does not make a distinction between the reasonably honest yet pusillanimous government official and the dishonest one. It places both on a par. This is the crux of the matter with regard to a lack of integrity in the civil services.

I was struck by the distinction Mr. Jaitley drew between the pre- and post-1991 situation in government and its impact on anti-corruption investigations. In the second time frame, the civil servant at the higher levels had to take momentous decisions to fast track liberalisation and quicken the processes of a failing economy. Conventional and routine thinking had to be shed and bold courses of actions adopted to meet the dire needs of the country. Mr. Jaitley was on target when he said that the PC Act was totally unsuited for such a situation facing a nation that was trying to march ahead on the economic front. He said, “… the Act pre-dated 1991, when the economic reform process began. It was perceived in a regulatory framework when we were still more regulated. That Act has today to evolve. And the basis of the evolution is that when economic activity is being enlarged in the country, in any economic activity and decision-making there would always be new areas to charter out and quick decisions to be taken.”

Unfortunately, necessary changes to the law were not put in place and this failure to reform anti-corruption law had its impact on the pace of public administration and staff morale. Even now, the proposed amendments to the Act are excruciatingly slow in coming, although approved by the United Progressive Alliance (UPA) government more than a year ago. The information now is that the Union Cabinet has cleared the suggested changes and has improved upon the measures agreed upon by the UPA. Section 13(1)(d)(iii) of the Act is generally looked upon as being the villain of the piece. Under this provision of law, the investigating agency has to prove that a civil servant whose conduct was in question took a decision which “obtains for any person any valuable thing or pecuniary advantage without any public interest” in order to proceed against him under the Act. There is a suggestion here of a presumption of guilt that can be drawn against the official in question. This, prima facie, is a negation of the English jurisprudence which we inherited and adopted. The overall perception generated by the stern wording of this subsection was that it was not necessary at all for the investigator to prove mens rea or dishonest intention to proceed against the civil servant being probed, and that an adverse presumption could be drawn straightaway against him. Section 20 of the Act, which deals with presumptions that can be drawn against an accused by the court, however refers only to clauses (a) and (b) of subsection (1) of Section 13 and not to clause (d)(iii) that punishes even an inadvertent act causing loss to government. Even so, as a rule of thumb, investigating agencies, both in the Centre and in the States, have, in the initial stages of an investigation and before obtaining legal opinion, tended to interpret the law in a very narrow perspective. In turn, this has had an adverse impact on civil servant morale. In these circumstances, relief to a civil servant can come only from the court before whom he/she is arraigned. For this, the civil servant should be lucky to get a knowledgeable judge and an objective public prosecutor — both of whom are now a vanishing tribe. An amendment to the PC Act, which would delete this particular subsection (1)(d)(iii) of Section 13, has been on the anvil for quite some time. I am certain that there is political consensus that this harsh provision will have to go sooner than later. This move will greatly reduce misgivings in the civil service.

Q.1.Choose an appropriate title for the passage?
1) The Speech
2) CBI and its Acts
3) Corruption in CBI
4) Removing Ambiguities in Graft Law
5) What an “ACT”

Q.2.Which of the following is nearest to the meaning of “Venal”?
1) Bribable
2) Cruel
3) Merciless
4) Barbaric
5) None of these

Q.3.Which of the following is true according to the passage?
A) DP Kohli was the first director of CBI.
B) Mr Kohli used to be one of the firm directors.
C) Some changes are suggested by UPA government in section 13(1)(d)(iii) of the Act that has recently been approved by union cabinet
1) Only A and B
2) Only B and C
3) Only C and A
4) All A, B and C
5) None

Q.4.Which of the following is not true according to the passage?
1) The information now is that the Union Cabinet has cleared the suggested changes and has improved upon the measures agreed upon by the UPA.
2) necessary changes to the law were not put in place and this failure to reform anti-corruption law had its impact on the pace of public administration and staff morale
3) Pre 1991, the civil servant at the higher levels had to take momentous decisions to fast track liberalisation and quicken the processes of a failing economy
4) There is a suggestion here of a presumption of guilt that can be drawn against the official in question
5) None of the above

Q.5.Which of the following change was suggested by the UPA Govt.?
1) Civil servants decision which obtains for any person any valuable thing or pecuniary advantage without any public interest in order to proceed against him under the Act.
2) The change has been suggested for the conviction of Ministers and their counterparts.
3) UPA Govt changed the criteria for the suspected civil servants and their trials were to be transferred to the area of concern.
4) All of the above
5) None of the above

Q.6. What is the synonym of the word “excruciatingly”?
1) Exterminating
2) Extensively
3) Extremely
4) Extracting
5) None

Q.7. What is the synonym of the word “exaggeration”?
1) Over Reacting
2) Embellishment
3) Tolerating
4) Dilemma
5) None

Q.8. What does the author mean by the phrase “meet the dire needs of the country”?
1) Urgent needs of the country
2) Required needs of the country
3) Estimated needs of the country
4) All of the above
5) None of the above

Q.9. What is the antonym of the word “apprehension”?
1) None
2) Trepidation
3) Perturbation
4) Consternation
5) Confidence

Q.10. What is the antonym of the word “unscrupulous”?
1) Reprobate
2) Villainous
3) Treasuries
4) Despicable
5) Ethical

Answers:

1. (4
2. (1
3. (4
4. (3
5. (1
6. (3
7. (2
8. (1
9. (5
10. (5






Directions (1-5): A word and number arrangement machine when given an input line of words and numbers rearranges them following a particular rule in each step. The following is an illustration of input and rearrangement.

INPUT: 16 wind tall 67 81 goes into 56 12 flower 21 butter

Step I: 12 16 tall 67 81 goes into 56 flower 21 butter wind
Step II: 16 12 67 81 goes into 56 flower 21 butter wind tall
Step III: 21 16 12 67 81 goes 56 flower butter wind tall into
Step IV: 56 21 16 12 67 81 flower butter wind tall into goes
Step V: 67 56 21 16 12 81 butter wind tall into goes flower
Step VI: 81 67 56 21 16 12 wind tall into goes flower butter
Step VI is the last step for rearrangement.

As per the above rule followed in the above steps, find out in each of the following questions the appropriate step for the input given below;

INPUT:  24 grow waste 19 42 queue 17 pen 50 mirror

1. What will be the 3rd step of the input?
(1) 19 17 24 grow waste 50 42 pen mirror queue
(2) 19 17 24 grow 42 pen 50 queue mirror waste
(3) 24 19 17 42 pen 50 queue waste mirror grow
(4) 24 19 17 42 50 mirror queue waste pen grow 
(5) None of these 

2. Which step will be 17 24 grow 19 42 queue pen 50 mirror waste?
(1) 1st 
(2) 2nd
(3) 3rd       
(4) 4th
(5) 5th

3. What will be the third element from right in step II?
(1) Queue
(2) pen
(3) 50   
(4) 17
(5) None of these

4. Which will be the 2nd element from left in step IV?
(1) Waste
(2) 24
(3) 17     
(4) pen
(5) None of These

5. Which element will be 3rd to the right of the 2nd from the left in step I?
(1) 24    
(2) waste    
(3) 19
(4) 42
(5) None of these

Directions (6-10): Read the following information carefully and answer the given questions.

(i) Eight persons E, F, G, H, I, J, K, and L are seated around a square table- two on each side.
(ii) There are three lady members and they are not seated next to each other.
(iii) J is between L and F.
(iv) G is between I and F.
(v) H, a lady member, is second to the left of J.
(vi) F, a male member, is seated opposite to E, a lady member.
(vii) J is not a female member.

6. Who among the following are the three lady members?
(1) E, H and J
(2) E, G and J
(3) G, H and J
(4) Cannot be Determined
(5) None of These

7. Which of the following is true about I?
(1) I is a male member
(2) I is a female member
(3) Gender of I cannot be determined
(4) Position of I cannot be determined
(5) None of These

8. Which of the following is true about the person sitting between E and H?
(1) A male member
(2) A female member
(3) The person sitting between E and H is K.
(4) Both (1) and (3)
(5) None of These

9. How many persons are sitting between K and F?
(1) One
(2) Two
(3) Three
(4) Cannot be determined
(5) None of These

10. Who among the following is to the immediate left of F?
(1) G
(2) J
(3) I
(4) Cannot be Determined
(5) None of These





Solutions (1-5):
INPUT:  24 grow waste 19 42 queue 17 pen 50 mirror
Step I: 17 24 grow 19 42 queue pen 50 mirror waste
Step II: 19 17 24 grow 42 pen 50 mirror waste queue
Step III: 24 19 17 grow 42 50 mirror waste queue pen
Step IV: 42 24 19 17 grow 50 waste queue pen mirror
Step V: 50 42 24 19 17 waste queue pen mirror grow
1. (5)
2. (1)
3. (5)
4. (2)
5. (4)

Solutions (6-10):
                       
6. (5)
7. (1)
8. (4)
9. (3)
10. (2)






1. Which of the following is not a goal of transaction processing system?
Capture, process and store transactions
Produce a variety of documents related to routine business activities
Reduce manual effort associated with processing business transactions
Produce standard reports used for management decision making
None of the above

2. ‘Evolved Packet Core’ (EPC) is based on
POP core network
TCP core network
PPP core network
IP core network
None of these

3. The prominent ones among IG system were
Advanced Mobile Phone System (AMPS)
Nordic Mobile Telephone (NMT)
Total Access Communication System (TACS)
All of the above
None of the above

4. Data security threats include
hardware failure
privacy invasion
fraudulent manipulation of data
All of the above
None of these

5. How can you insert a sound file in your word document?
From Insert ® object menu option
From Insert ® sound menu option
From Insert ® file menu option
By right clicking the document and choosing ‘add sound’ option
None of the above

6. Macros are
small add-on programs that are installed afterwards if you need them
programming language that you can use to customize MS-word
large tools in word such as Mail Marge
small programs created in MS-work to automate repetitive tasks by using VBA
None of the above


7. The cell reference for a range of cells that starts in cell B1 and goes over to column G and down row 10 is

B1– G10
B1. G10
B1, G10
B1 : G 10
B1’ , G 10

8. The chart wizard
can place a chart on a new chart sheet or on any sheet in the workbook
can only place a chart on new chart sheet
can only place a chart on a new blank worksheet
can only be used to create embedded charts
None of the above

9. Which of the following is not a relational database?
dBase IV
4th dimension
foxpro
reflex
None of them

10. Append from command is used to
add records from a file
add records from a variable
add records from a stock
add records from information in an array
None of the above

Answers:


  1. 2
    Answer : A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data.Characteristics of a TPS include performance, reliability and consistency. TPS is also known as transaction processing or real-time processing.
  2. 4 Answer : the EPC is composed of four network elements: the Serving Gateway (Serving GW), the PDN Gateway (PDN GW), the MME and the HSS. The EPC is connected to the external networks, which can include the IP Multimedia Core Network Subsystem (IMS).
  3. 4
  4. 2
  5. 1
  6. 4
    Answer : A macro is a fragment of code which has been given a name. Whenever the name is used, it is replaced by the contents of the macro. There are two kinds of macros.They differ mostly in what they look like when they are used.
  7. 4
  8. 2
    Answer : A wizard found in the Microsoft Excel program that takes users step-by-step through the process of creating a chart in Microsoft Excel. The Chart Wizard is accessible on the "Insert Menu", then you choose "Chart".
  9. 4 Answer : A Relational database is a database structured to recognize relations between stored items of information.
  10. 4
    Answer : The APPEND command is similar to the PATH command that tells DOS where to search for program files (files with a .COM, .EXE, or .BAT filename extension).
    The APPEND command guides the search for data files (such as text files).





1. In an election between 2 candidates, Bhiku gets 65% of the total valid votes. If the total votes were 6000, what is the number of valid votes that the other candidate Mhatre gets if 25% of the total votes were declared invalid?
(a) 1625
(b) 1575
(c) 1675
(d) 1525
(e) None of these
2. The population of the village of Gavas is 10,000 at this moment. It increases by 10% in the first year. However, in the second year, due to immigration, the population drops by 5%. Find the population at the end of the third year if in the third year the population increases by 20%.
(a) 12,340
(b) 12,540
(c) 1,27,540
(d) 12,340
 (e) 13,240

3. In a class, 25% of the students were absent for an exam. 30% failed by 20 marks and 10% just passed because of grace marks of 5. Find the average score of the class if the remaining students scored an average of 60 marks and the pass marks are 33 (counting the final scores of the candidates.)
(a) 37.266
(b) 37.6
(c) 37.8
(d) 36.93
(e) 37.5 

4. On a shelf, the first row contains 25% more books than the second row and the third row contains 25% less books  than the second row. If the total number of books contained in all the rows is 600, then find the number of books in the first row.
(a) 250
(b) 225
(c) 300
(d) 180
(e) None of these

5. Last year, the Indian cricket team played 40 one-day cricket matches out of which they managed to win only 40%. This year, so far it has played some matches, which has made it mandatory for it to win 80% of the remaining matches to maintain its existing winning percentage. Find the number of matches played by India so far this year?
(a) 30
(b) 25
(c) 28
(d) Insufficient Information
(e) None of these

6. In the recent, climate conference in New York, out of 700 men, 500 women, 800 children present inside the building premises, 20% of the men, 40% of the women and 10% of the children were Indians. Find the percentage of people who were not Indian?
(a) 73% 
(b) 77%
(c) 79%
(d) 83%
(e) None of these

7. Out of the total production of iron from hematite, an ore of iron, 20% of the ore gets wasted, and out of the remaining iron, only 25% is pure iron. If the pure iron obtained in a year from a mine of hematite was 80,000 kg, then the quantity of hematite mined from that mine in the year is
(a) 5,00,000 kg
(b) 4,00,000 kg
(c) 4,50,000 kg
(d) can't be determine 
(e) None of these

8. 4/5 of the voters in Bellary promised to vote for Sonia Gandhi and the rest promised to vote for Sushma Swaraj. Of these voters, 10% of the voters who had promised to vote for Sonia Gandhi, did not vote on the election day, while 20% of the voters who had promised to vote for Sucshma Swaraj did not vote on the election day. What is the total no. of votes polled if Sonia Gandhi got 216 votes?
(a) 200 
(b) 300
(c)  264
(d) 100
(e) None of these

9. The entrance ticket at the Minerva theatre in Mumbai is worth Rs. 250. When the price of the ticket was lowered, the sale of tickets increased by 50% while the collections recorded a decrease of 17.5%. Find the deduction in the ticket price.
(a) Rs. 150
(b) Rs. 112.5
(c) Rs. 105
(d) Rs. 120
(e) None of these

10. In the year 2000, the luxury car industry had two car manufacturers—Maruti and Honda with market shares of 25% and 75% respectively. In 2001, the overall market for the product increased by 50% and a new player BMW also entered the market and captured 15% of the market share. If we know that the market share of Maruti increased to 50% in the second year, the share of Honda in that year was:
(a) 50%
(b) 45%
(c) 40%
(d) 35%
(e) None of these

Explanation 
1.(b)Total valid votes=6000-6000X(25/100)
=6000-1500
=4500
Votes obtained by Bhiku=65% of 4500
=(13/20)X4500=2925
Votes obtained by Mhatra=4500-2925=1575

2.(b)After 1st year, Population=10000+1000X10%=11000
After 2nd year population=11000-11000X5%=10450
After 3rd year population=10450+10450X20%=12540

3.(c)Suppose total candidates=200
Total appeared Candidates=200-25% of 200=150
30% of 200=60 students failed 
Obtained marks by failed students=60X13=780
10% of 200=20 students passed
Obtained marks by passed students=20X33=660
35% of student=70, Score=70X60=4200
Average of Class=(Total Score)/(Total appeared Candidates)=(780+660+4200)/150=37.6

4.(a)Suppose there are 100x books on 2nd row.
Then, 1st row=125x
2nd row=100x
3rd Row=75 x
Total 125x+100x+75x=300x=600
x=2
So, on 1st row =125X2=250 books.

5.(d)Insufficient information, Because we can’t assume last year data to calculate current year%

6. (c)Percentage of people who were not Indian=[((700+500+800)-(700X20%+500X40%+800X10%))/2000)]X100
=79%

7.(b) Let total are be 100%
After 20% wastage, 80% remains 
And, of remaining 80%, 25% are pure iron I.e. 20%
So, 20%=80,000 kg
1%=4000 kg
100%=4,00,000 kg

8.(c)  4/5 is actually nothing but 80% [therefore 80/100=4/5]
80% promised to vote for Sonia, but actually voted=72% 
20% promised to vote for Sushma, but actually voted=16%\
Because, 72%=216
1%=3
Therefore, [Totat polling=72+16=88%=88X3=264

9.(b) 100(50% increase sales increase)  =150 = (? % of price drop) = 82.5 [Final sales]
Required price Drop=(67.5/150)X100=45%
45% of 250=(9/20)X250=112.5

10.(d) Share of Honda=[100-(15+50)]% =35%






1.  Which approach to job design has key element called the task idea to job specialization?
Engineering Approach
Human Relations
Socio technical Approach
Job characteristics Approach
None of these

2.  Delphi technique is usually used is-
Group decision making
Recruitment
Training
Compensation
None of these

3.  ……………….. is a company” ability to perform in one or more ways that competitions cannot or will not match. 
Customer Advantage
Customer life time value
Customer Relationship Advantage
Competitive Advantage
None of these

4.  TQM refers to - 
Total Quality Marketing
Total Quantity Marketing
Total Quality Management
Total Quantity Management
None of these

5.  ……………. Refers to the ability of a person to perform the required tasks. 
Technical Ability
MNC Requirement
Cross Cultural Suitability
Country – Cultural Requirements
None of these

6. Responding to employees and involving them in decision making is referred to as-
Quality of work life
Autonomy
Empowerment
Preaction
None of these

7.  This is a barrier to advancement to the higher levels of the organisation for women and minorities-
Iron Gate
Glass ceiling
Bench Mark
Diversity Programme
None of these

8.  In order to be eligible for gratuity under the payment of Gratuity act1972 an employee should have a minimum continues service of-
5 years
3 years
7 years
9 years
None of them

9.  A weekly holiday was introduced in the factory for the first time in the year- 
1931
1923
1926
1948
None of them

10. The Dublin lockout involved a dispute ever which of the following? 
Union Membership
Pay
Condition of employment
The activities of the model union
None of these

Answers:


  1. 1
  2. 1
  3. 4
  4. 3
  5. 1
  6. 4
  7. 2
  8. 1
  9. 2
  10. 1





Direction. (1 – 5): Read each sentence to find out whether there is any grammatical error or idiomatic error in it. The error, if any, will be in one part of the sentence. The number of that part is the answer. If there is no error, the answer is (5). (Ignore errors of punctuation, if any.)

1. The truth in India-Pakistan relations is 1)/ not for golden tomorrows but 2)/ the ingested bitterness about 3)/ bloody and betrayed yesterdays 4)/ No error 5).

2. This should be a relationship 1)/that is driven by neither 2)/ hawks nor doves but 3)/ with a clear charter of  goals 4)/ No error 5).

3. In times of emergency, as 1)/ we had learnt to do with responses 2)/to natural disasters, we must learn 3)/ to systematise our processes better 4)/ No error 5).

4. It is a truth universally acknowledged 1)/that terror groups targeting India 2)/ continuing to operate with 3)/ impunity from Pakistani soil 4)/ No error 5).

5. But from the two World Wars 1)/ of the last century, the warring nations 2)/ involved moving to embrace 3)/ a situation of coexistence 4)/ No error 5).

Direction(6-10):Rearrange the following five sentences (A), (B), (C), (D) and (E) in the proper sequence to form a meaningful paragraph; then answer the questions given below them— 


(A)The central bank's entry into the currency futures market is bound to reduce excessive movements in the rupee



(B)thanks to the Reserve Bank of India's (RBI) decision to intervene in the currency futures



(c)which these traders thrive on, besides narrowing the wide difference that the local unit trades at between the onshore and offshore,



(d)or unregulated non-deliverable forwards market, say traders. 



(e)The thriving derivatives trading in the Indian Rupee suddenly faces an existential threat - not because of unnerving volatility, but probably due to likely reduction in it.



6. Which of the following will be the FIRST sentence after rearrangement?
1) A
2) B
3) C
4) D
5) E

7. Which of the following will be the THIRD sentence after rearrangement?
1) A
2) B
3) C
4) D
5) E

8. Which of the following will be the FIFTH (LAST) sentence after rearrangement?
1) A
2) B
3) C
4) D
5) E

9. Which of the following will be the FOURTH sentence after rearrangement?
1) A
2) B
3) C
4) D
5) E

10. Which of the following will be the SECOND sentence after rearrangement?
1) A
2) B
3) C
4) D
5) E

Source-Various Newspaper


Answers 
1.2(Replace 'for'with 'about')
2.4(Replace 'with' with 'by')
3.2(Replace 'had' with 'have')
4.3(Replace 'continuing'with 'countinue)
5.3(Replace 'moving' with 'moved')
6.5 (EBACD)
7.1
8.4
9.3
10.2






1. It is a method in which various products are combined at the same price.
Promotional pricing
Product-bundle pricing
Captive product pricing
Optional product pricing
None of these

2. Differentiation in pricing for various geographical customer
Price skimming
Psychological pricing
Pricing variations
Geographical pricing
None of these

3. When the market is run by a small number of firms that together control the majority of market share is known as
Oligopoly
Duopoly
Oligopsony
Perfect competition
None of these

4. The brand choice is heavily influenced by reference group in which stage of Product life cycle?
Introduction
Growth
Maturity
Decline
None of these

5. The major components of marketing mix are
Product
Price
Place
All of the above
None of these

6. ________ guides the development of advertisements and personal sales presentations.
AIEA
AIBA
AICA
AIDA
None of these

7. Adoption rate will be higher and faster if the product has
Lower price
Greater utility
Compatibility with society
All of the above
None of these

8. Which among the following is not a responsibility of personal selling?
Creating Demand
Increasing Demand
Maintaining demand
Diminishing Demand
None of them

9. Nichemanship comes under which of the following in Marketing?
Marketing Mix
Market Segmentation
Market Planning
Advertisements
None of them

10. Which among the following plays an important role in Psychographic Segmentation? 
Profession
Sex
Personality
Demography
Location

Answers:


  1. 2
  2. 4
  3. 1
  4. 3
  5. 4
  6. 4
  7. 4
  8. 4
  9. 2
  10. 3





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